Store Policies: March 2019
- Unused, new items with manufacturer packaging can be returned within 7 days from the date of purchase, with a receipt and will receive a full refund in the tender type of purchase.
- All returns outside of the 7 days are handled case by case. Things we will take into consideration for a return outside this 7 day period may be but not limited to:
- Date of purchase, Condition of product, Vendor and Distributor return policies, etc…
- Returns without a receipt, new and unused will receive a refund as store credit, and may incur a 20% restocking fee.
The return policy may be amended by shop management or ownership at their discretion.
All Special Orders are paid in full at time of order and are non-refundable.
At this time Ascent Cycling does not offer a Layaway program. We do offer financing programs.
Purchases on sale/closeout items are FINAL!
No returns on Labor. Our goal is to have happy customers, and as such we will go to great lengths to resolve any problems involving labor.
Items bought via storefront can be shipped to the desired location. We can ship orders via phone on a case by case basis. Boxing and shipping fees will be added to all such purchases.